Contacts not updating

Jun 22, 2010 at 12:28 PM
Edited Jun 22, 2010 at 12:34 PM

Got the Contacts installed and I have the accounts installed.

Married the contactid with the correct parentcustomerid in Access2010 and popped it out to a CSV file in order to update the parentcustomerid field in CRM 4.0

Took a test sample and tried to export it to CRM and got this error message when I hovered over the parentcustomerid field

Length cannot be less than zero
Parameter name:Length

used a custom view with just the following info:

contactid, firstname, lastname, parentcustomerid

BUT the tool shows the parentcustomerid as populated with the correct info....



Jun 22, 2010 at 12:43 PM

Also it doesn't matter who I'm logged in as using the tool...

I can be myself or the administrator

Jun 23, 2010 at 3:06 PM
Hi nickdahat, could you provide a sample row of the data you try to send ? Thx