Error trying to update

Jun 22, 2009 at 4:57 PM

I am trying to update a record but it is not working.  I have tried two different methods:

  • select the contact entity
  • select the Active Contacts view
  • click the Get from CRM button
  • update one of the records (it changes to my Edit color)
  • click Export to CRM
  • I see the progress bar in the bottom left corner, my edit color goes away and nothing is updated

or

  • select the contact entity
  • click the Get from CRM button (i.e. retrieve without a view)
  • update one of the records (it changes to my Edit color)
  • click Export to CRM
  • I see the progress bar, it changes to the Error color, the error displayed when I hover over the row is "object reference not sent to an instance of an object"

Any help that you can give with this would be appreciated.

Thanks.

Dan

Coordinator
Jun 24, 2009 at 9:56 AM

Hi Dan,

The user you connect to CRM with, does it have the rights to do this?

What is the type of the field you try to edit ? is it a picklist, a number, ???

 

Wim

Jun 24, 2009 at 3:51 PM

Yes, I am connecting with a user that is a System Administrator in CRM.  I am updating a contact and just trying to change the emailaddress1 field.

Coordinator
Jul 20, 2009 at 8:57 AM

Hi Dan,

Sorry it took so long... I just updated the source code ... The problem should be fixed now

I'll try to get a new version in the downloads section somewhere this week, but you can build the source already.

 

Grtz

Wim